Indonesia Access Follows Local Law
Our Legal position is simple: access to the account and lobby depends on local law, your eligibility and the details supplied during account creation. We use the information you provide to open and protect your account, check wallet activity and respond to policy requests. Before account
-
1
access, we may ask you to complete phone verification; this helps us connect a request to the correct account rather than disclose records to the wrong person. DANA, OVO, GoPay and QRIS may appear as wallet context in account records, while bank transfer and virtual account
-
2
entries can identify a separate payment trail. The policy applies whether you use a mobile browser or desktop browser. Where local law permits, you can contact us through the account support route to ask what data we hold, request a correction or ask how a record
-
3
is retained.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.